Initial assessment
Send photos of the whole vehicle, close-ups and details of warning lights or drivability concerns.
Accident & major damage repairs · Ilford
A clear plan after a serious impact.
After a collision, visible body damage may only be part of the repair. We assess the vehicle and explain the next steps for private or insurance work.
Beyond the surface
Understand the full repair
The final scope may require an inspection, dismantling and approval before work begins.
Damage investigation
Hidden damage can affect the estimate. We’ll explain any further inspection and associated costs before proceeding.
Repair & approval
We’ll discuss the proposed work, parts, authorisation and booking arrangements with you.
Private or insurance
Choose the right repair route
Tell us whether you are paying privately, claiming on your policy or dealing with a non-fault accident.
For insurance work, repairs depend on the necessary authority. If there is a possibility of a total loss decision, we’ll discuss that before arranging repair work.
- Photos of all damaged areas.
- Vehicle registration and incident details.
- Your insurer and claim reference, if available.
Your repair journey
Keep the decisions in the right order.
Assessment and approval come before a firm repair booking.
Tell us what happened
Send photographs, your vehicle details and the incident circumstances. Mention fluid leaks, warning lights or anything that makes you unsure about moving the vehicle.
Establish the scope
We review the visible damage and explain whether inspection or dismantling is needed. Any associated assessment costs are discussed before you authorise that work.
Obtain approval
For an insurance repair, the estimate and authorised scope must be agreed. Additional damage may require a revised estimate and further approval.
Repair and collect
Once the repair is agreed, we arrange the work and update you about collection. At handover, we explain the completed work and relevant warranty terms.