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Non Fault Accidents

A non fault accident is an accident in which the other party involved is clearly at fault, total liability is accepted by the other party and therfore their insurers.


An example of this may be that you are stationary at a red light and a vehicle approaching from behind fails to slow down or brakes too late and hits the rear of your car.



If you’ve been involved in a non-fault accident we can help you in many ways by


• providing a courtesy car to get you back the road immediately

• managing your insurance claim to reduce time and hassle for you

• repairing your vehicle to the highest possible standards as quickly as possible

• assisting you in any injury claims you may be entitled to


For total peace of mind, call our claims management team free on 0800 0439 514

Like-for-like replacement vehicles

If you’ve had a non-fault car accident we will get you back on the road immediately by arranging a like-for-like hire vehicle until yours is repaired.


Even if you have comprehensive car insurance, the replacement vehicle from your insurer may only be available for a few days, and a small car at best. Even if your car only had minor damage, in clear non-fault circumstances we will be able to arrange a car hire of equivalent model to your own whilst yours is off the road.


Costs will be recovered directly from the other person’s insurance company so there’s nothing for you to pay.


We’ll deal with your insurance company

As well as arranging a replacement car, we’ll liaise with your own insurer to arrange your repairs and help recover your excess, loss of earnings, property damage and out of pocket expenses.


Just give us the claim reference number, the insurance policy number and leave the rest to us!


Call our Claims Team on 0800 0439 514 and we’ll take the problem off your hands.


Personal injury compensation

If you or your passengers have been injured, we can arrange private medical treatment or physiotherapy and will claim the costs back from the responsible third party or his insurer.


There will be no up-front costs for you to pay.

Call us free on 0800 0439 514 for no-obligation advice.